Privacy Policy

This Privacy Policy explains how Dilhano Limited, operating under the brand H4 London, collects, uses, and protects your personal data when you access and use our Website www.h4london.com (“Website”). By using our Website, you consent to the practices described in this policy.

2. Information We Collect

We collect various types of personal information to provide and improve our services, including:

• 2.1 Personal Identification Information
  This includes your name, email address, phone number, shipping address, billing address, and payment details when you make a purchase.

• 2.2 Technical Information
  This includes information such as your IP address, browser type, device type, operating system, and browsing behavior on our Website.

• 2.3 Transaction Data
  This includes records of your purchases, payment methods, and transaction history.

• 2.4 Cookies and Tracking Data
  We collect data through cookies and similar technologies to improve your browsing experience, as described in our Cookies Policy.

3. How We Use Your Information

We use your personal data for the following purposes:

• 3.1 To Process Transactions
  We use your personal information to process your orders, payments, and provide customer support.

• 3.2 To Improve Our Website
  We use collected data to analyze and improve the performance of our Website, as well as to ensure a more personalized browsing experience.

• 3.3 To Send Marketing Communications
  With your consent, we may send you promotional emails and newsletters about our products, services, and special offers. You may opt-out of these communications at any time.

• 3.4 To Comply with Legal Obligations
  We may process your personal data to comply with legal requirements or obligations, such as responding to legal requests or maintaining records for tax purposes.

4. How We Protect Your Information

We take the protection of your personal data seriously and implement appropriate technical and organizational measures to safeguard your information. These measures include encryption, secure servers, and limited access to your data within our organization.

5. Sharing Your Information

We will not sell, rent, or lease your personal data to third parties. However, we may share your information in the following circumstances:

• 5.1 Service Providers
  We may share your data with third-party service providers who assist in processing payments, delivering orders, or providing marketing services. These providers are bound by contractual obligations to protect your data.

• 5.2 Legal Compliance
  We may disclose your personal data if required by law or in response to a valid legal request, such as a subpoena or court order.

• 5.3 Business Transfers
  In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. You will be notified of any such change in ownership.

6. Your Rights Regarding Your Personal Data

You have the following rights regarding your personal data:

• 6.1 Right to Access
  You have the right to request a copy of the personal information we hold about you.

• 6.2 Right to Rectification
  You have the right to request corrections to any inaccurate or incomplete information we hold about you.

• 6.3 Right to Erasure
  You have the right to request that we delete your personal data, subject to certain legal limitations.

• 6.4 Right to Restrict Processing
  You have the right to request that we limit the processing of your personal data in certain circumstances.

• 6.5 Right to Data Portability
  You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.

• 6.6 Right to Object
  You have the right to object to the processing of your personal data for marketing purposes.

To exercise any of these rights, please contact us using the contact information provided below.

7. Third-Party Websites

Our Website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our Website is not intended for use by individuals under the age of 16, and we do not knowingly collect personal data from children. If you believe that we have inadvertently collected personal data from a child under 16, please contact us immediately so that we can remove the information.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the revised policy will take effect upon publication. We encourage you to review this Privacy Policy periodically for any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal data, please contact us at:

Email: [email protected]
Phone: +44 7846 364154